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Elder Abuse Listserve FAQ (Frequently Asked Questions)
Version #5, May 2003


Table of Contents

A.   Key Terminology

B.   Key Points

C.   Listserve Purpose and Eligibility
  1. Who sponsors the listserve?

  2. What is the purpose of the listserve?

  3. Who is eligible to subscribe to the listserve?

D.   Subscribing and Unsubscribing
  1. How do I subscribe to the listserve?

  2. May I subscribe at more than one address?

  3. How do I unsubscribe from the listserve?

E.   Sending and Replying to Listserve Messages
  1. Is the listserve moderated?

  2. Who can send messages to the listserve?

  3. How do I send a message to the listserve?

  4. How do I know that my message was sent to the listserve?

  5. What do I do if I have a problem sending a message to the listserve?

  6. Should I use a subject header in my message?

  7. How do I reply to a listserve message?

  8. Should I include the text of the message to which I am replying?

  9. Do I need to include my name, e-mail address, and other identifying information in my messages to the listserve?

  10. Can I send attachments to the listserve?

  11. Is it OK to use acronyms or abbreviations?

F.   Address Changes
  1. What should I do if my address changes?

  2. My address changed but I'm still receiving listserve messages. Do I need to notify the listserve manager of my new address?

  3. What will happen when my address is changed? How will I know the change has been made?

G.   Retrieving and Reviewing the Listserve Archives
  1. Can I retrieve old listserve messages?

  2. Why might I want to retrieve old listserve messages?

  3. How do I retrieve the archives by e-mail?

  4. How do I retrieve the archives on the Internet?

H.   Digest Version of the Listserve
  1. Is a digest version of the listserve available?

  2. What do I do in order to receive the digest version of the listserve?

  3. I don't like the digest after all. How do I go back to regular message delivery?

I.   Index Version of the Listserve
  1. Is an index version of the listserve available?

  2. What do I do in order to receive the index version of the listserve?

  3. I don't like the index after all. How do I go back to regular message delivery?

J.   Automated Out-of-Office Messages
  1. I'm going to be out of my office and plan to set an automated out-of-office reply message. Is it OK to do this?

  2. How do I set my subscription to NOMail?

  3. I'm back. How do I restart the listserve mail?

K.   Computer Viruses
  1. I just received a warning about a computer virus. Should I forward it to the listserve?

  2. What should I do if I discover that my computer has a virus?

  3. I just received a listserve message and my computer's virus detection software indicated that it has a virus. What should I do?

L.   Privacy and Confidentiality
  1. Can I access the list of subscribers?

  2. I'm on another list that is having a related discussion. May I cross-post messages from the elder abuse listserve to that list?

  3. I want to post something that includes sensitive information. Should I expect that the information will remain on the listserve and be kept confidential?

M.   Appropriate Uses of the Listserve
  1. Is it appropriate to use the listserve for advocacy purposes?

  2. What should be discussed on the list vs. off the list?

N.   Troubleshooting
  1. What should I do if I haven't received any listserve messages in a few days?

  2. What should I do if I have technical computer questions?

O.   General Rules of Listserve Behavior
  1. Are there any rules governing listserve behavior?

Last Updated: July 9, 2004  Top

     
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