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Elder Abuse Listserve FAQ (Frequently Asked Questions)
Version #5, May 2003
Table of Contents
A. Key Terminology
B. Key Points
C. Listserve Purpose and Eligibility
- Who sponsors the listserve?
- What is the purpose of the listserve?
- Who is eligible to subscribe to the listserve?
D. Subscribing and Unsubscribing
- How do I subscribe to the listserve?
- May I subscribe at more than one address?
- How do I unsubscribe from the listserve?
E. Sending and Replying to Listserve Messages
- Is the listserve moderated?
- Who can send messages to the listserve?
- How do I send a message to the listserve?
- How do I know that my message was sent to the listserve?
- What do I do if I have a problem sending a message to the listserve?
- Should I use a subject header in my message?
- How do I reply to a listserve message?
- Should I include the text of the message to which I am replying?
- Do I need to include my name, e-mail address, and other identifying information in my messages to the listserve?
- Can I send attachments to the listserve?
- Is it OK to use acronyms or abbreviations?
F. Address Changes
- What should I do if my address changes?
- My address changed but I'm still receiving listserve messages. Do I need to notify the listserve manager of my new address?
- What will happen when my address is changed? How will I know the change has been made?
G. Retrieving and Reviewing the Listserve Archives
- Can I retrieve old listserve messages?
- Why might I want to retrieve old listserve messages?
- How do I retrieve the archives by e-mail?
- How do I retrieve the archives on the Internet?
H. Digest Version of the Listserve
- Is a digest version of the listserve available?
- What do I do in order to receive the digest version of the listserve?
- I don't like the digest after all. How do I go back to regular message delivery?
I. Index Version of the Listserve
- Is an index version of the listserve available?
- What do I do in order to receive the index version of the listserve?
- I don't like the index after all. How do I go back to regular message delivery?
J. Automated Out-of-Office Messages
- I'm going to be out of my office and plan to set an automated out-of-office reply message. Is it OK to do this?
- How do I set my subscription to NOMail?
- I'm back. How do I restart the listserve mail?
K. Computer Viruses
- I just received a warning about a computer virus. Should I forward it to the listserve?
- What should I do if I discover that my computer has a virus?
- I just received a listserve message and my computer's virus detection software indicated that it has a virus. What should I do?
L. Privacy and Confidentiality
- Can I access the list of subscribers?
- I'm on another list that is having a related discussion. May I cross-post messages from the elder abuse listserve to that list?
- I want to post something that includes sensitive information. Should I expect that the information will remain on the listserve and be kept confidential?
M. Appropriate Uses of the Listserve
- Is it appropriate to use the listserve for advocacy purposes?
- What should be discussed on the list vs. off the list?
- What should I do if I haven't received any listserve messages in a few days?
- What should I do if I have technical computer questions?
O. General Rules of Listserve Behavior
- Are there any rules governing listserve behavior?
Last Updated: July 9, 2004
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